By using this website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before proceeding. If you do not agree, please refrain from using this site.


1. General

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the applicable laws of Pakistan.

Shazia Mansoor reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes made.


2. Exchange Policy

We offer exchanges under the following conditions:

  • The exchange request must be made within 7 days of receiving your order.

  • The product is faulty, damaged, or defective at the time of delivery.

  • You received an incorrect item different from your original order.

  • The item must be unused and returned with original tags, packaging, and labels intact.

To request an exchange, please email us at info@shaziamansoor.com or WhatsApp at +923210444984 within the 7-day window. Include pictures of the item and the outer packaging if damaged, before discarding it.


3. Dispute Resolution

Each case will be reviewed individually. If the dispute is found valid:

  • A replacement item will be sent, or

  • A store credit/coupon equivalent to the product’s value will be issued, valid for 60 days.

Disputes made after 7 days of order delivery will not be entertained.


4. Customer Responsibility

The customer is fully responsible for the selections made during the purchase process.

All orders are assumed to be placed in good faith with no fraudulent intent.

Shazia Mansoor is not liable for errors in selection (e.g., size, color, design) once the order is confirmed.


5. Data Use & Communication

By using our website, you consent to the collection and use of your data for:

  • Processing orders and customer service communications (e.g., name, address, phone).

  • Sending promotional offers and newsletters via email or SMS.

  • Creating and managing your personal account on our website.

  • Verifying your age for online purchases.

  • Sharing relevant data with fraud prevention agencies if necessary.


We do not sell or share your personal information with third parties except as required to fulfill your orders or comply with legal obligations.


6. Payment Information

We accept Visa, MasterCard and Cash on Delivery.

All transactions are processed securely via encrypted connections.

Payment information is transmitted directly to the payment provider and is not stored on our servers.


By accessing or using our website, you agree to be legally bound by these terms. If you have any questions or concerns, please contact us at:

Email: info@shaziamansoor.com

Phone: +923210444984